Sub-processors
Last updated 2 October 2026
These are the providers that process customer data on our behalf to run Systemly. Each receives only what it needs for its purpose, under a written agreement that protects the data.
Current sub-processors
| Provider | Purpose | Location |
|---|---|---|
| Vercel Inc. | Application hosting, and storage for uploaded files and images | United States |
| Neon Inc. | Database hosting, where workspace records are stored | United States |
| Fly.io, Inc. | Background processing: automations, scheduled posts, message delivery and webhooks | United States |
| Resend (Plus Five Five, Inc.) | Sending account email, and email sent from domains we set up for you | United States |
| Twilio Inc. | Phone verification codes, and SMS on numbers we provision for you | United States |
| Stripe, Inc. and Stripe Payments Australia Pty Ltd | Subscription billing and AI credit purchases | United States / Australia |
| OpenRouter, Inc. | AI features on the included usage, routing each request to the model provider that serves itWhen AI features are used | United States |
| Functional Software, Inc. (Sentry) | Error reports, with typed content, contact details and IP addresses removedWhen error reporting is enabled | United States |
| PostHog, Inc. | Product analytics; heatmaps and masked session replay on the public homepage onlyWhen product analytics is enabled | United States |
Services you connect yourself
When you connect your own account with another service — Meta (Facebook and Instagram), TikTok, LinkedIn, X, Pinterest, Google (Calendar, YouTube and Gemini), Microsoft, Zoom, OpenAI, Anthropic, and Stripe, Twilio or Resend accounts of your own — data goes to it on your instruction. You contract with those services directly, so they are not our sub-processors, and their own terms apply.
Changes
Before we add or replace a sub-processor, we update this page and, for customers on the data processing agreement, give at least 14 days’ notice by email, so you can object as the DPA allows. Questions: privacy@systemly.com.au.